Senior Technical Program Manager

We are seeking a highly skilled Senior Technical Program Manager to join our team. In this role, you will lead key initiatives to ensure our technology ecosystem meets critical regulatory and security requirements, enabling Confiz LLC to deliver safe, secure, and innovative retail experiences for our clients. This role combines technical expertise, program management skills, and a passion for cybersecurity to drive efficiency, improve control frameworks, and safeguard the organization against evolving security threats.

If you are an experienced leader with a strong background in regulatory frameworks, PCI DSS compliance, and technical program management, and are excited about fostering continuous improvement in a collaborative environment, we’d love to hear from you.

Responsibilities:

• Provide guidance and best practices to engineers and leadership on effectively meeting regulatory requirements.
• Serve as a PCI subject matter expert and provide input on security policies and standards to ensure compliance with regulatory requirements.
• Enhance the Common Control Framework within compliance activities to improve efficiency of control testing efforts.
• Document remediation plans from partner teams, ensuring that all plans meet risk-based remediation timing requirements.
• Provide input to the roadmap and vision for the Compliance team, collaborating with the broader Governance, Risk, and Compliance group.
• Establish and maintain productive and respectful relationships with internal business and technology teams.
• Improve control posture year over year through measurement, prioritization, communication, and collaboration with partner teams.
• Help develop and foster a healthy and collaborative team culture that embodies industry best practices and company values.
• Support the development of other talented and motivated program managers with high expectations for individual ownership and impact.

Requirements:

• 5+ years of demonstrated successful program management and delivery experience.
• Bachelor's or Master’s degree in a relevant field of study or equivalent work experience.
• Broad and deep understanding of the retail business domain, including online, phone order, and physical store sales channels.
• Deep knowledge of PCI assessment processes and requirements at a Level 1 merchant, including data centers, retail locations, call centers, and cloud computing environments.
• Working experience with security and regulatory frameworks (CIS, NIST, SOX, HIPAA, PCI DSS, CCPA, etc.).
• Knowledge of how regulatory requirements can be met across diverse technical environments, from legacy mainframe computers to containers in the cloud.
• Excellent written and verbal communication, including presentation skills.
• Proven ability to effectively communicate with all levels of the organization, as well as with external parties.
• Pragmatism with the ability to prioritize, simplify, and achieve results.
• Proactive mindset, seeking the best solution for the company and customer without direction.
• Internal Audit experience preferred.

We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.
What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015, 27001:2013 & 20000-1:2018 certified. We have a vibrant culture of learning via collaboration and making the workplace fun.
People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves.
To know more about Confiz, visit: https://www.linkedin.com/company/confiz/