Business Analyst

  • San José, San José, Costa Rica
  • Fully Remote
  • Full-time

CONSULTFIZ LATAM, a fully owned subsidiary of Confiz LLC is looking for a Business Analyst in Costa Rica. As a Sr. Business Analyst, you will help develop analytic solutions to drive deep dives, provide insights into the health and state of the Artemis platform. You will transform data for the millions of unique products involving thousands of Selling Partners and millions of customers into actionable business information, make it accessible to stakeholders. From Day 1, you will be challenged with a variety of tasks, ranging from creating datasets, reports, dashboards, and monitoring. You will interact with technical teams and product owners to gather requirements and gain a deep understanding of key datasets. You will write features, stories and ensure the backlog is healthy by providing clarity for the technical team to implement. You will be responsible to build Tableau reports when needed.

RESPONSIBILITIES

  • Analyze Marketplace and Wholesale experience trends and build engagement metrics for each model.

  • Identify opportunities to improve efficiency and reduce end to end complexities for Artemis platform.

  • Develop Key Performance Indicators that help measure experimental efficacies.

  • Engage with stakeholders across marketplace business teams, drop ship order management, and Product platform teams to socialize inbound and outbound KPIs.

  • Design and implement reporting solutions to enable stakeholders to manage the business and make effective decisions.

  • Monitor existent metrics, build new metrics, and partner with internal teams to identify process and system improvement opportunities.

  • Work closely with Product Owners and Technical team to understand the requirement, document them and help writing features and stories.

  • Help the tech team to maintain a healthy story backlog and help the team identifying gaps and provide them clarity by working with Product or Business partners.

Skills:

  • 7+ years of business analysis, or a quantitative role experience

  • 7+ years of writing SQL queries and creating business intelligence reports using Tableau, Power BI experience

  • Experience defining requirements and using data and metrics to draw business insights, writing features and technical stories.

  • Experience with Tableau dashboard and visual creation

We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast growth fintech, and multiple Silicon Valley startups.

What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.

People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves. 

To know more about Confiz Limited, visit https://www.linkedin.com/company/confiz/

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