Product Designer

Confiz is seeking multiple highly skilled and innovative embedded Product Designers through a consultancy engagement. These designers will play a critical role in accelerating the client’s efforts to integrate Artificial Intelligence (AI) into their digital products, with the goal of enhancing customer experiences, driving user acquisition, boosting e-commerce conversions, and improving customer retention. The selected consultants will be instrumental in shaping and delivering user-centered, AI-driven experiences across both web and mobile platforms, directly contributing to key business growth and engagement metrics.

Job Responsibilities:

• Translate business goals and AI use cases into compelling UI/UX designs for mobile and web applications.
• Lead the design of key features including:
• A seamless and engaging free trial sign-up experience.
• AI-powered guided shopping and onboarding experiences.
• Cart and checkout flow optimizations (e.g., information architecture, step resequencing, design consistency).
• A complete mobile app overhaul, with improved usability and visual consistency.
• Unified activation and AI-enhanced support experiences.
• Omnichannel billing, guest payment flows, and notification/message center enhancements.
• Personalized offers and promotions via AI within the "My Account" experience.
• Contribute to the development and maintenance of a Mobile Guide and Design System in Figma, ensuring consistency and simplicity across all digital touchpoints.
• Collaborate closely with product managers, engineers, and other designers within agile teams to deliver high-impact features.
• Conduct user research and usability testing to validate design decisions and ensure effectiveness.
• Present design solutions clearly and persuasively to stakeholders, connecting decisions to measurable outcomes like gross ads and engagement improvements.
• Apply best practices in user-centered design (UCD) and advocate for accessible, inclusive digital experiences.

Requirements:

• Proven experience designing for both web and mobile platforms, ideally in e-commerce or digital product environments.
• Expertise in Figma, with a strong portfolio demonstrating visual design skills, interaction design, and user-centered methodologies.
• Ability to work in fast-paced, agile environments and adapt quickly to evolving priorities.
• Strong communication skills, with a focus on cross-functional collaboration.

We have a global team of amazing individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups. What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM) and ISO 14001:2015 (EMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun. People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves. To know more about Confiz, visit: https://www.linkedin.com/company/confiz/