Bot Developer

We are seeking an experienced Bot Developer (3–5 years) to build and optimize AI-driven conversational solutions. The ideal candidate will be proficient in modern chatbot frameworks, large language models, and enterprise integrations, with a focus on delivering engaging and intelligent user experiences using cutting-edge AI technologies.

Responsibilities

• Design, develop, and deploy AI-powered chatbot solutions using frameworks such as OneReach, open-source bots, Dialogflow, Rasa, Microsoft Bot Framework, or custom NLP pipelines.
• Integrate LLMs (e.g., GPT-4, Claude, LLaMA) into production-ready chatbot applications and fine-tune them as per business requirements.
• Build and refine conversational flows on low-code/no-code platforms.
• Improve intent recognition and response generation for enhanced user experience.
• Connect chatbots with enterprise systems (CRM, Microsoft Dynamics, third-party platforms) via APIs.
• Work closely with designers, product managers, and backend engineers to ensure smooth development and deployment.
• Ensure all chatbot solutions meet data privacy, compliance, and security standards.

Qualifications

• Proven experience with chatbot frameworks (OneReach, Microsoft Bot Framework, Dialogflow, Rasa, Watson Assistant, etc.).
• Professional experience of 3-5 years.
• Proficient in Python, JavaScript, or Node.js.
• Skilled with NLP/NLU tools and APIs (e.g., OpenAI API).
• Strong understanding of RESTful APIs, webhooks, and integration patterns.
• Familiarity with Docker, Kubernetes, and cloud platforms (AWS, Azure).
• Experience working with vector databases, embedding models, and retrieval-augmented generation (RAG).
• Experience in multilingual chatbot development.
• Hands-on knowledge of speech-to-text and text-to-speech technologies.
• Knowledge of AI agents and Model Context Protocol (MCP) — preferred but not mandatory.
• Prior experience using analytics tools (e.g., Google Analytics) for chatbot performance tracking.
• Understanding of prompt engineering, LLM fine-tuning, and LLM guardrails.

We have an amazing team of 500+ individuals working on highly innovative enterprise projects & products. Our customer base includes fortune 5 retail and CPG companies, leading store chains, fast growth fintech and multiple Silicon Valley startups.

What makes Confiz stand out is our focus on processes and culture. Confiz is CMMi Level 3 and ISO 9001:2015 certified. We have a vibrant culture of learning via collaboration and making workplace fun.

People who work with us work with the cutting-edge technologies while contributing success to the company as well as to themselves. This is obviously above and beyond the usual stuff (excellent pay, medical benefits, frequent appraisals and bonuses).

To know more about Confiz Limited, visit: https://web.facebook.com/lifeatconfiz