Support Engineer (.Net)

We are seeking a Support Engineer with strong experience in .NET and ASP.NET to support, maintain, and enhance a business-critical platform. In addition, the engineer will be expected to learn and contribute to a second platform built using Java and React.js. Prior professional experience in Java or React is not mandatory; however, willingness and ability to learn these technologies is essential. This role is ideal for a technically strong .NET professional who is interested in expanding their skill set while working in a structured support environment with defined SLAs.

Responsibilities

• Provide application support, maintenance, and enhancements for the .NET / ASP.NET platform
• Troubleshoot, analyze, and resolve production issues in line with defined SLAs
• Perform bug fixes, minor enhancements, and performance improvements
• Participate in root cause analysis and preventive maintenance
• Collaborate with internal teams to understand business and technical requirements
• Gradually onboard and contribute to a Java & React.js-based platform
• Maintain clear documentation for fixes, changes, and known issues
• Ensure system stability, reliability, and adherence to support processes
• Support "Service Level Agreements"

Requirements

• 2+ years of hands-on experience with .NET and ASP.NET
• Strong understanding of C#, application debugging, and issue resolution
• Experience supporting production applications
• Familiarity with SQL databases and basic query troubleshooting
• Good understanding of application support processes and SLAs
• Strong problem-solving and communication skills
• Willingness to work within UK business hours (9am-6pm)
• Willingness to learn Java and React.js and support an additional platform over time
• Openness to working across multiple technologies and codebases 
• Proactive approach to skill development and knowledge sharing

We have an amazing team of 700+ individuals working on highly innovative enterprise projects & products. Our customer base includes Fortune 100 retail and CPG companies, leading store chains, fast-growth fintech, and multiple Silicon Valley startups.

What makes Confiz stand out is our focus on processes and culture. Confiz is ISO 9001:2015 (QMS), ISO 27001:2022 (ISMS), ISO 20000-1:2018 (ITSM), ISO 14001:2015 (EMS), ISO 45001:2018 (OHSMS) Certified. We have a vibrant culture of learning via collaboration and making workplace fun.

People who work with us work with cutting-edge technologies while contributing success to the company as well as to themselves. 

To know more about Confiz Limited, visit: https://www.linkedin.com/company/confiz-pakistan/